At least four GCSEs at grade 3 or above, or achievement of a pass in a relevant Level 1 qualification. GCSE grade 3 or above in English Language and Maths.
Entry requirements
Why choose this course?
This course provides a strong introduction to the property and customer service sector. You will gain industry-relevant knowledge and practical skills that support entry into a growing industry, with a nationally recognised qualification valued by employers.
Further information
Ideal for learners interested in a career in estate agency, property services or customer service. This course suits those who enjoy working with people, developing professional skills and want a practical route into the property sector.
- Customer service skills for property and business environments
- Introduction to the property market and industry regulations
- Professional communication and client care techniques
- Understanding sales, lettings and property services
- Working effectively in a customer-focused role
After completion, you may progress into roles such as estate agent, property services assistant or customer service advisor. You could also continue into further study or training within business or property-related pathways.
Teaching includes classroom-based learning, group activities and industry visits. Assessment involves exams, controlled assessments and course work. You will be supported through presentations, discussions and exam preparation activities.