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Level 2
NCFE LEVEL 2 AWARD IN HELPING SKILLS (Evening)
COURSE OVERVIEW
On this course you will learn about listening for personal and professional development. You will be introduced to counselling theory and the importance of self awareness in helping, support and counselling roles. Learning about working ethically, building trust in relationships, valuing yourself and maintaining boundaries. Exploration of equality, diversity and inclusion in professional settings, that can also be applied to personal relationships.
The course is portfolio based, so there are no exams, just assignments that you gain all the learning you need in the classroom, through the course handbook and online resources. The learning in the classroom is practical, you will be learning through exploring topics each week, discussion with fellow students and through practical activities.
Topics covered on the course:
Active listening skills
Giving and receiving feedback
Equality, diversity and inclusion
Qualities important for helping, support and leadership roles
Person-Centred theory
Working ethically
Boundaries
Values and beliefs
Employability skills gained on the course:
Confidence building
Team work
Active listening
Computer skills
Empathy
Reflective writing
Time management
Interpersonal skills
Cultural awareness
Critical thinking
Adaptability
Presentation skills
Self care
Reflexivity
Organisational skills
These skills are relevant for a wide range of jobs, whether for improvement or progression in your current role or a career change and a new role.
Roles the skills could be used for include:
Helping, care and support roles
Teaching and working in schools
Mentoring/coaching
Management and leadership roles
Counselling progression
FURTHER INFORMATION
You don’;t need to have the level 1 counselling course to study on the level 2 course but you will need to have a good level of English skills as the course is about listening and communication, and has written assignments.
Complete the application form for the course and you will be invited for a group interview. If you have further questions about the course please contact eastandcare@gbmc.ac.uk
Comments about the course from students:
Completing my Level 2 NCFE Award in Counselling Skills has
been a wonderful and eye-opening experience. Diving into counselling theory and
the BACP Ethical Framework has not only expanded my knowledge but also deepened
my understanding of the importance of ethics, diversity, and inclusivity in
every interaction. Learning new counselling skills has been both inspiring and
transformative, equipping me with tools to connect more effectively and
compassionately with others. This journey has given me valuable insights into
myself, fostering a level of self-awareness and reflection I hadn’;t experienced
before. I genuinely believe this course could benefit all businesses, as it
teaches essential skills for understanding and supporting people in a more
meaningful way. Very grateful. Thank you Rae. Thank you Paola. I’m hoping to be back for the Level 3 course!
I gained a lot of understanding about myself and others after being on this.
This course has been really helpful when it came to my self evaluation as I feel more comfortable being me.
The course and teaching has been amazing!!
Level 2 workshop was very enjoyable and productive today. I learned a lot and met some nice people. Thank you Rae, Paola and everyone.
Upon successful completion students may apply for the Level 3 in Counselling skills.
On successful completion of this course, you may wish to progress to the NCFE Level 3 Award in Counselling Skills and Theory.
Alternatively, you could also progress to:
- Level 2 and 3 qualifications in Conflict Management
- Level 2 and 3 qualifications in Health Care and/or Health and Social Care
- Level 3 Certificates in Counselling Skills and Theory/Developing Counselling
Or use the transferable skills to study:
- Level 2 NVQ in Advice and Guidance Support
- Level 3 NVQ in Advice and Guidance
- Level 3 qualifications in Workplace Mentoring
The course will not qualify you to be a counsellor, but may help you to decide whether or not to continue training as one.
This course will be assessed through observation and reflective log and assignment tasks.