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Level 3
Property Maintenance Operative – Apprenticeship Standard Level 2
COURSE OVERVIEW
This occupation is found in the construction and built environment sector, where properties across the housing, healthcare, social care, hospitality, education, commercial, leisure, retail, and private and public sectors, require maintenance to keep them in a safe working condition, and to optimise their quality or performance.
The broad purpose of the occupation is to conduct the general day-to-day maintenance required to keep a range of properties in a good state of repair. Property maintenance operatives conduct routine maintenance tasks, and minor planned and responsive repair works, using a broad range of fundamental trade skills including carpentry, joinery, plumbing, plastering, brick and block work, external works and associated finishing trades including tiling, painting, and decorating. Operatives use a wide variety of hand and power tools, materials, components, fixtures and fittings, ensuring work that is carried out is compliant with health and safety requirements, and meets building safety regulations and legislation. This requires them to know and understand the key principles of buildings and their construction, the range of building services that support a buildings operation, including, plumbing, plant, safety systems and equipment, the techniques, and processes to prevent damage.
FURTHER INFORMATION
Anyone over the age of 16 can apply although you must have secured an employer who can cover the range of the apprenticeship standard to get onto the course.
An employee in this occupation will be responsible for performing planned maintenance and responsive repairs to properties, maintaining a high level of quality to the works they complete, providing maximum satisfaction to customers, clients, staff or residents within those properties. Generally, operatives work alone, but receive their direction from their supervisor or manager who selects and allocates jobs relative to the skills and experience of the operative. If on arrival the job is not as originally outlined, operatives have the responsibility to recognise their own level of competence, and report back to their supervisor or manager who will make the decision to amend the works required within the competence of the operative or assign the job to a more senior colleague or specialist professional.
Typical job titles include:
Maintenance assistant, Maintenance technician, Multi-skilled technician, Multi-skilled trade operative, Property maintenance operative, Property technician.
An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.
Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA.
The length of the training for this apprenticeship is typically 24 months. The EPA period is typically 3 months.
The overall grades available for this apprenticeship are:
- fail
- pass
- merit
- distinction
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The EPA gateway is when the EPAO checks and confirms that you have met any requirements required before you start the EPA. You will only enter the gateway when your employer says you are ready.
The gateway requirements for your EPA are:
- achieved English and mathematics qualifications in line with the apprenticeship funding rules
- for the interview underpinned by a portfolio of evidence, you must submit a portfolio of evidence
Assessment methods
Practical assessment with questions
You will be observed by an independent assessor completing a set of tasks. It will last 10 hours. They will ask you at least 10 questions.
Interview underpinned by a portfolio of evidence
You will have an interview with an independent assessor. It will last at least 60 minutes. They will ask you at least 10 questions. The questions will be about certain aspects of your occupation. You need to compile a portfolio of evidence before the EPA gateway. You can use it to help answer the questions.
Multiple-choice test
You will complete a multiple-choice test. It will be closed book, meaning you will not have access to any books or reference materials.
The test will have 40 multiple-choice questions. You will have 60 minutes to complete it.
TheEPAOwill confirm where and when each assessment method will take place.
When you pass the EPA, you will be awarded your apprenticeship certificate.
Students will need to buy Steel toe capped boots or trainers and overalls for when completing Jobs like Plastering or Painting and decorating. All other Materials and equipment will be supplied by the college.